Consumer electronics, phone accessories, small gadgets. Serial numbers tracked on inbound and outbound. Anti-static handling. Detailed returns inspection — because electronics returns need more than “looks fine.”
Each unit's serial is scanned at receipt and logged against the outbound order. Essential for warranty claims, fraud detection, and regulatory compliance.
ESD-sensitive items handled with anti-static bags and care. Bubble wrap on all fragile items. No bare-hand contact on open-circuit boards.
“It doesn't work” isn't a good enough grading. We open returned electronics, power-test if possible, document defects with photos, and grade accurately — not everything is disposal.
Standard consumer electronics (phones, headphones, cameras with small Li-ion batteries) we can handle with proper labeling. Larger batteries, power banks over certain watt-hours, or spare Li-ion batteries: we refer to a hazmat partner.
Every industry has its edge cases. Here's what we do differently for electronics & gadgets.
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